Study location	Latvia, Finland, Estonia
Type	Master, full-time
Nominal duration	2 years (120 ECTS)
Study language	English
Awards	MA & MA & MDes (Multiple degree: Master of Arts (Art and Design) by the University of Lapland, Master of Design by the Art Academy of Latvia, Master of Arts by the Estonian Academy of Arts, and a joint diploma supplement.)
Accreditation	Erasmus Mundus Joint Masters

Tuition fee	€8,000 per year For students not awarded scholarships, self-funded study is an option: - The study fee is 4000 EUR per year for students from the EU, EEA, or Switzerland. - For students from other regions, the study fee is 8000 EUR per year.

Entry qualification

Undergraduate diploma (or higher) A bachelor’s degree with a minimum of 180 ECTS credits or a second-level professional higher education diploma (LQF/EQF level 6-7) in Arts and Humanities; Social Sciences, Journalism and Information; Business, Administration and Law or Information and Communication Technologies. Requirements All documents and application components must be submitted in English. Educational documents (diploma and official transcript of records) and their official English translations Proof of English proficiency Resume/CV Video-letter of motivation Copy of the biodata page of your passport (the document needs to be valid during the application process) Admission assignment Interview.

Language requirements

English To meet the language requirements, you must provide the results of one of the internationally recognized tests (see below). Alternatively, if your previous Bachelor’s, Master’s, or Doctoral studies were conducted in English, you are exempt from the language certificate requirement. In this case, your diploma transcript should clearly indicate that your studies were carried out in English. Alternatively, you must supply an official letter from your previous educational institution confirming that all your studies were conducted in English (with English as the medium of instruction). SDSI accepts the following internationally recognized language tests: Duolingo English Test: at least 90 points TOEFL IBT (Test of English as a Foreign Language) Internet-based: score of at least 72 TOEFL Essential – at least 8 points IELTS (International English Language Testing System): score of at least 5.5 CPE (Cambridge Certificate of Proficiency in English)/C2 Proficiency: any level CAE (Cambridge Certificate of Advanced English)/C1 Advanced: any level FCE (Cambridge English First Certificate in English)/B2 First: at least level B PTE (Pearson Test of English) General: at least level B2 PTE (Pearson Test of English) Academic: at least 51 point LanguageCert International ESOL at least Level Communicator B2 (Written and Spoken exams) Trinity Integrated Skills Test (ISE): ISEII, ISEIII, ISEIV with a pass in each component.

More information	sdsi.ma

Overview

Service Design Strategies and Innovations (SDSI) is a new Erasmus Mundus Joint Master’s Degree in Northern Europe with a focus on service design, management and leadership. We will help you become a versatile service innovator who can enable change in public and private organisations through strategic design, management and creative leadership.

30-35 students will be admitted to the programme annually, enabling individual and personalised approaches to the study process and providing close networking among students and teaching personnel.

Graduates will be awarded with a Master’s triple degree, one from the Art Academy of Latvia, one from the University of Lapland and one from the Estonian Academy of Arts. SDSI has strong connections to industry, ensuring research, design and testing opportunities with real industry partners on study topics and projects in Latvia, Finland and Estonia.

Career opportunities

We will equip you with the knowledge and skills to be prepared for an uncertain future. You will know how to identify and satisfy unmet needs in a wide range of sectors, such as health care, transportation, education, finance and retail. You will execute leadership roles in organisations in the private and public sectors, spearheading change processes, envisioning the future, managing multidisciplinary teams and overcoming innovation roadblocks.

Upon graduation, you will:

• Become a versatile professional with an agile mindset.
• Transform existing service design concepts by integrating research-based user needs and organisational strategies.
• Apply holistic approaches and user-centred design principles.
• Understand social, economic, and technological contexts in which private and public services function.
• Be an organisational change facilitator.
• Have grown into leadership roles through experience.